What are the guidelines for “do not call” regulations?

The “Do Not Call” regulations are designed to protect consumers from unsolicited telemarketing calls in Washington. Under the law, it is illegal for any business to call a consumer who has been identified as not wanting to receive such calls. This includes any person listed on the national Do Not Call registry. To comply with the regulations, telemarketers must keep a list of all consumers who have requested not to be called and they must honor those requests. They also must maintain records of all requests for at least two years. Additionally, businesses in Washington must register with the state before they can call consumers, and they can only call between the hours of 8 a.m. to 9 p.m. local time. They are also prohibited from calling consumers who have asked not to be called twice in a 12-month period. If the public in Washington believes that telemarketers are breaking the Do Not Call regulations, they can file a complaint with the Washington State Attorney General’s office. The office will investigate the complaint and take appropriate action. In summary, the “Do Not Call” regulations in Washington are designed to protect consumers from unwanted telemarketing calls. Businesses must register with the state, maintain records of all requests to not be called, and abide by the designated hours and frequency of calls. Finally, any complaints of violations can be reported to the Washington State Attorney General’s office.

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