What is the importance of confidentiality in an arbitration hearing?

Confidentiality is a key aspect of arbitration proceedings in North Carolina. Arbitration is a form of dispute resolution in which the parties involved in a dispute agree to a form of mediation in order to reach a resolution without going to court. Both parties may choose to keep certain information, like evidence and testimony, private. This is where confidentiality comes into play. Confidentiality prevents words exchanged and evidence presented during the arbitration hearing from becoming a matter of public record. This helps to protect the privacy of the parties involved and ensures that any settlement reached is not used against them in a court of law. Confidentiality also helps establish trust between the parties involved. Without confidentiality, there could be a fear of retribution or a lack of willingness to discuss a resolution as each party may fear that the other party would use any confidential information revealed against them in court. In North Carolina, the American Arbitration Association (AAA) provides rules for arbitration proceedings that state all parties involved must maintain confidentiality in regards to any information disclosed during the hearing. This helps ensure that each party’s information and privacy are respected during the arbitration process, allowing them to reach a successful resolution.

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