What is a business continuity plan?

A business continuity plan is a document that outlines how a business can remain operational in the event of an unexpected event such as system failure, natural disaster, or supply interruption. This plan outlines the procedures to be followed by the business to remain operational and outlines roles, responsibilities, and actions that must be taken to ensure the safety of personnel, customers, and the business itself. In the District of Columbia, businesses are required to have a valid business continuity plan in place when forming a business. The plan should identify critical operations and the steps needed to maintain those operations. It should also address the short-term and long-term strategies to minimize impact on the business, its employees, and customers in the event of a disruption or disaster. Ideally, the business continuity plan should consider all foreseeable risks, prioritize risk management strategies, and include plans detailing how the business will ensure continuity in all areas: administration, operations, maintenance, customer service, and communications. It should also describe how the business will recover from a disruption and identify resources needed, such as personnel and financial assistance. Finally, the plan should be regularly reviewed and updated to reflect any changes in the business and its environment.

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