What is the Consumer Financial Protection Bureau?

The Consumer Financial Protection Bureau (CFPB) is a federal government agency designed to protect consumers in the United States from unfair, deceptive, and abusive financial practices. The CFPB is responsible for enforcing a variety of federal consumer financial laws, including the Truth in Lending Act, the Home Ownership and Equity Protection Act, and the Equal Credit Opportunity Act. In North Carolina, the CFPB oversees and enforces laws such as the North Carolina Consumer Finance Act and the North Carolina Retail Installment Sales Act. The CFPB also educates consumers through publications, classes, and other resources. Consumers in North Carolina with questions or concerns about their finances can contact the CFPB’s consumer hotline for assistance. The CFPB is committed to keeping consumers informed and safe and to ensuring that they are treated fairly in the marketplace.

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