What is the Fair Credit Billing Act?
The Fair Credit Billing Act (FCBA) is a federal law designed to protect consumers when using a credit card. It was passed in 1974 and amended in 1976. It applies to most types of consumer credit, including credit cards, gas cards, department store accounts, and open-end loans like lines of credit or home equity loans. The FCBA protects consumers by regulating how creditors or lenders must handle errors, billing mistakes, and unauthorized charges. If a consumer notices an error or unauthorized charge on their statement, they must inform the creditor in writing within sixty days. The creditor is required to investigate the issue and respond to the consumer within ninety days of receiving the written complaint. If the creditor finds that the consumer is correct, they must correct the billing statement, remove any unauthorized charges, and provide a refund for any payments already made. They must also remove any finance charges and fees associated with the billing error. Furthermore, the creditor must send the consumer a statement showing the correction. The FCBA was created to give consumers peace of mind when spending on credit. It ensures that creditors and lenders will take responsibility for any errors they make. This helps ensure safety and security for consumers in Nebraska and throughout the United States.
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