How do I dispute a credit card charge?

If you have been charged incorrectly on a credit card purchase in the state of California, you have the right to dispute the charge and have it removed from your account. Here are the steps to follow in order to dispute a credit card charge: 1. Contact the Merchant – Talk to the merchant directly to clarify the situation and explain why you think the charge is incorrect. 2. File a Dispute with the Credit Card Company – If the merchant cannot resolve the dispute, contact the credit card company by phone or in writing to file an official dispute. 3. Gather Evidence – The credit card company may require evidence of the incorrect charge, so be sure to keep any relevant documentation. 4. Follow-up – Once you have filed a dispute, the credit card company must investigate within the stated time frame and notify you of the outcome. 5. Seek Legal Assistance – If all negotiations fail, contact a lawyer to explore legal action. It is important to keep in mind that, under California Credit Card Dispute Resolution Law, credit card companies must investigate and respond within a certain time frame. This time frame varies depending on the specifics of the dispute, so be sure to keep all relevant information so you can follow-up if necessary.

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How do I dispute a credit card charge?

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