What kinds of things can I dispute through the credit card dispute resolution process?

Credit card dispute resolution laws in Florida give consumers the right to dispute certain types of transactions that appear on their credit card statements. Generally, these disputes are made when a customer believes either that a charge was not valid, or that they were charged more than they agreed to pay. In some cases, a customer may also claim to have been charged a fraudulent or unauthorized charge. Specific types of credit card disputes that can be filed include billing errors, such as a charge that was not agreed to, a charge that was more than what was agreed to, or a charge that appears twice on the same statement. Customers may also dispute transactions where they believe the goods or services were not delivered, were deficient or of inferior quality, or were misrepresented by the merchant. Customers can also dispute charges for items that were returned or cancelled. In addition, a customer may dispute transactions if they were a victim of identity theft, or if the goods were not as advertised or promised. Finally, customers may dispute charges that were made after the account was closed or after the customer had revoked authorization for the charge. In any case, customers should make sure to keep all records and documentation related to the disputed charge before filing a credit card dispute resolution claim. All credit card dispute resolution claims must include supporting documentation, so it is important to fully explain the dispute and provide evidence to support the claim.

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