How do I initiate a chargeback?
To initiate a chargeback in Rhode Island, you should first contact your credit card issuer or bank. Your credit card company or bank is responsible for resolving the dispute with the merchant. When you contact your credit card issuer or bank, you should provide them with the details of why you are disputing the charge. It is important to provide as many details as possible such as the date of purchase, what items or services are being disputed, and the amount of money being disputed. Once you have provided your credit card issuer or bank with the details of the dispute, they will investigate the claim and determine if you have a valid chargeback. If your credit card issuer or bank determines that you have a valid claim, they will then contact the merchant and request a refund of the disputed amount. The merchant may also provide proof that the transaction was valid. If they do not provide this proof or if the proof is not satisfactory, your credit card issuer or bank is likely to issue you a refund. Once the chargeback has been initiated, it is important to follow up with your credit card issuer or bank to ensure the process is completed in a timely manner. In some cases, you may also need to contact the merchant directly to resolve the dispute.
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