What are some of the most common defenses used in credit card dispute resolution?
Credit card dispute resolution refers to the process of settling disagreements between credit card companies and their customers over outstanding credit card debt. In New Jersey, the law provides various rights and procedures for both parties. One of the most common defenses used in credit card dispute resolution is the billing errors defense. This defense is used when the customer claims that the issuer made a mistake in their billing statement, such as charging a larger amount than the customer agreed to. The customer must provide proof of the discrepancy in order to successfully use this defense. Another common defense is the unauthorized charges defense. This defense is used when a customer claims that a charge was made without their knowledge or consent. The customer must be able to provide evidence that the charge was unauthorized in order to successfully use this defense. A third common defense is the statute of limitations defense. This defense is used when a customer claims that the statute of limitations on their credit card debt has expired, making the debt unenforceable. This defense generally only applies to older debts. The customer must be able to prove that the statute of limitations has passed in order to successfully use this defense. Finally, another common defense is the fraud or misrepresentation defense. This defense is used when a customer claims that they were misled or provided incorrect information by the issuer. The customer must be able to provide evidence of the misrepresentation in order to successfully use this defense. These are just a few of the most common defenses used in credit card dispute resolution. Depending on the specific facts of the case, other defenses may be available and can be used by either party to assist in reaching a satisfactory resolution.
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