What are some of the most common defenses used in credit card dispute resolution?

When it comes to credit card dispute resolution in New Mexico, there are several defenses that may be used in order to resolve a dispute. These defenses are common among most credit card providers and include the following: 1. Unauthorized Use: Under this defense, the credit card holder may claim that they did not authorize any particular charges. If the cardholder can prove that the charges were incurred by someone else, then the credit card company may be held liable. 2. Mistaken Identity: This defense holds that the credit card company made a mistake in identifying the cardholder. This can occur if the company misidentifies a person or assigns a charge to the wrong account. 3. Lack of Documentation: Credit card companies must provide documentation to prove that the cardholder is responsible for the dispute. This can include proof of purchase such as receipts or copies of the disputed charge. If the company cannot provide this evidence, then they may be held liable for the charge. 4. Lack of Communication: The credit card company must alert the cardholder of any disputed charges in a timely manner. If they fail to do so, then the dispute may be resolved in favor of the cardholder. 5. Fraud: If the credit card company can prove that the cardholder committed fraud, then they may be held liable for the disputed charge. This can include evidence that the cardholder used someone else’s identity or lied in order to obtain a credit card. By familiarizing oneself with these common defenses, credit card holders can better protect themselves against unfair or erroneous charges. If the credit card company cannot provide reasonable evidence to prove their case, then the dispute may be resolved in the cardholder’s favor.

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