How can I dispute fraudulent charges on my credit card?

If you have fraudulent charges on your credit card, the first step to dispute them is to contact your card issuer as soon as possible. In New Mexico, credit card issuers are required to investigate all disputes that occur within 60 days of the disputed charge. You can contact your issuer in writing, online, or over the phone. During the dispute process, the issuer will need to verify and investigate the fraudulent charge. After contacting your issuer, you should also contact the credit reporting bureaus to flag any suspicious activity. This can help prevent further fraud from occurring on your credit report. The next step in the dispute process is to contact the company that processed the fraudulent charge. You can submit a complaint to the Merchant Dispute Resolution Service. This is an independent third-party that provides mediation services between merchants and consumers. The Service will work to resolve the dispute and ensure that the merchant refunds any fraudulent charges. Finally, if you are unsuccessful in resolving the dispute with the issuer or the merchant, you have the option of filing a lawsuit in New Mexico small claims court. In this situation, you should contact an experienced consumer law attorney to assist you with the process. By following these steps, you can dispute fraudulent charges on your credit card. It is important to stay diligent during the dispute process and to contact the appropriate authorities in order to ensure that your rights are protected.

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