How can I dispute fraudulent charges on my credit card?
If you have fraudulent charges on your credit card in Rhode Island, you can dispute those charges. The first step is to contact your credit card issuer or bank. Make sure to have your credit card number and other identifying information ready when you call. Explain the situation and provide any evidence you may have of the fraudulent charges. Your credit card issuer may require you to put your dispute in writing. Be sure to include all relevant details such as names, amounts, dates, and a description of the goods or services involved. You should also list the grounds for the dispute. The credit card issuer will then typically investigate and either adjust the charges in question or reject your dispute. If the credit card issuer does not resolve your dispute to your satisfaction, you may have additional rights and options under the Credit Card Dispute Resolution Law of Rhode Island. Under the law, you may file a dispute with the Rhode Island Division of Taxation. You can do this online, in writing, or by phone. Be sure to include the same details that you included in your original dispute with the credit card issuer. The Division of Taxation will then investigate your issue and decide whether or not to adjust the charges. If you are unable to resolve your dispute with the credit card issuer or the Division of Taxation, you may wish to contact an attorney for advice and assistance. An attorney can review the facts and legal issues involved and provide you with advice on how best to proceed with your dispute.
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