What rights do I have under the Fair Credit Billing Act?

The Fair Credit Billing Act (FCBA) is a federal law that specifically applies to credit card transactions and provides legal rights and protections to consumers. This law is designed to ensure that credit card holders’ rights are protected when there are mistakes or disputes over the billing of services or goods. Under the Fair Credit Billing Act, consumers have the right to dispute any charges made on their credit card that are inaccurate or that they don’t believe they are responsible for. Credit card holders can dispute any incorrect charges, unexpected charges, charges that appear twice on their bill, or charges that are not from a legitimate business. Consumers also have the right to an form of validation and documentation for any disputed credit card charge. This validation must be sent by the merchant within 30 days of the dispute or the consumer can receive a refund for the charge. The FCBA also provides consumers certain rights if their billing statements contain an error. The consumer must report the issue to the credit card company in writing within 60 days of receiving the statement and may be able to receive a refund or credit for the disputed amounts. Additionally, this law limits the amount of time that a credit card company can hold consumers responsible for a disputed charge. If the dispute is not resolved within two billing cycles, then the consumer may receive a refund or credit for the charge. Finally, customers can request additional protections from their credit card company if they have issues with a disputed charge. The company must investigate the issue and should provide a response within two billing cycles. If the dispute is still unresolved, then the credit card company must provide the consumer with the information needed to contact their state’s consumer protection agency. As a result, the Fair Credit Billing Act provides North Carolina consumers with a range of protections and rights when it comes to credit card disputes.

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What rights do I have under the Fair Credit Billing Act?

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