What is a chargeback?

A chargeback is a type of credit card law in Maryland that allows consumers to dispute a charge on their credit card. It is a way for cardholders to get refunds for goods or services that were unsatisfactory, incorrect, or unauthorized. When a cardholder believes that a charge is incorrect or unauthorized, they can request a chargeback from their credit card provider. The cardholder must provide proof of the unsatisfactory transaction, such as a receipt, invoice, or other documentation. The cardholder must then fill out a dispute form or call their credit card provider. The credit card company will then investigate the dispute and will determine if the charge should be refunded. If the credit card company finds that the charge is justified, then the cardholder must accept the charge. Chargebacks are a very useful consumer protection tool in that they allow consumers to get refunds for goods and services they were unhappy with, have not received, or were charged for without authorization. They are also a way to protect consumers from fraudulent activity. However, if a chargeback is filed in bad faith or if the cardholder does not have enough evidence to support their case, then the credit card company may decline the chargeback.

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