What is a chargeback?

A chargeback is a tool used by credit card companies to protect consumers from fraudulent purchases. It allows cardholders to dispute a transaction and reverse the charges placed on their credit card bills. In Alaska, chargebacks are regulated by state law, which requires that cardholders submit a dispute form within sixty days of the purchase. The cardholder must also provide supporting documents to prove that they were wrongfully charged, such as evidence of delivery or service failure. If the dispute is found to be valid, the credit card company will remove the charges from the cardholder’s statement. Additionally, the company may also refund the cardholder any money they paid for the disputed purchase. Chargebacks are an invaluable tool for consumers in Alaska, as they provide a way to hold businesses accountable for the products and services they provide. By using chargebacks, Alaskan consumers can ensure that their money is only going towards the goods and services they have requested.

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