What is the Electronic Funds Transfer Act?

The Electronic Funds Transfer (EFT) Act is a federal law that was passed in 1978 to protect consumers when using electronic banking services. It protects consumers by requiring banks and other financial institutions to provide consumers with certain information, rights, and responsibilities when using electronic banking services such as automated teller machines (ATMs), direct deposits, and internet or phone banking. In Hawaii, the law also applies to credit card transactions. The EFT Act requires financial institutions to provide an initial disclosure statement to the consumer that outlines the consumer’s legal rights and responsibilities. This statement must include the fees associated with using the service, the liability they can impose on the consumer for unauthorized transactions, and how long it will take for the bank to complete a transaction. Financial institutions must also provide a written error resolution notice that informs the consumer how to report an error or dispute they have with a transaction. The EFT Act also gives consumers certain rights if a problem arises with their electronic banking services. This includes the right to dispute transactions, receive a refund if a transaction is unauthorized, and stop payment on pre-authorized debits. The EFT act also requires the bank to reimburse consumers for any losses from failed transactions, assuming the dispute is not resolved in the consumer’s favor. Banks also must limit the consumer’s liability if an unauthorized transaction occurs. In conclusion, the EFT Act is a federal law that was designed to protect consumers when using electronic banking services, including credit card transactions in Hawaii. This law gives consumers certain rights and responsibilities, such as the right to dispute transactions, receive a refund for unauthorized transactions, and limit their liability for such transactions.

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