Can a debt collector call me at work?
In Washington, debt collectors are regulated by the state’s Consumer Debt Defense Law. According to this law, collectors are not allowed to call you at work if they know you are not allowed to receive those calls on the job. If it is not reasonable to assume that a call would be acceptable at your workplace, then a debt collector cannot call you there. This is true even if the debt collector has your work number. On the other hand, if your workplace is fine with debt collectors calling you, then it is legal for them to do so. Also, if you gave written permission to the debt collector allowing them to call you at work, then the collector is allowed to contact you there. Whether or not it is legal for them to call you will usually depend on the individual policies of your work. Your boss or the Human Resources department should be able to tell you if the debt collector is allowed to contact you at work. In any case, debt collectors are not allowed to contact you in a way that could pressure you or embarrass you. They are also not allowed to call you too frequently. The Consumer Debt Defense Law says that a collector is not allowed to call or write more than three times a week or ten times a month. This law applies to calls to your workplace, as well as calls to your home.
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