Can a debt collector contact me by email?

In Delaware, debt collectors must follow the Consumer Debt Defense Law, which regulates how debt collectors contact consumers. Generally speaking, debt collectors in Delaware cannot contact consumers by email since the law states that debt collectors can only contact consumers through mail, email, or other written correspondence. This applies to all contact related to the debt in question, including inquiries, notifications, statements, or communications regarding the payment of the debt. However, there are a few exceptions to this rule. Debt collectors in Delaware can contact a consumer by email if the consumer has given the debt collector written permission to do so. Additionally, debt collectors can send documents such as statements, applications, and agreements via email if the consumer has agreed to accept electronic documents. Although debt collectors in Delaware cannot contact consumers by email, they are still allowed to use other methods to contact consumers, such as mail and phone calls. Furthermore, if a debt collector does contact a consumer by email, the consumer has the right to request that the debt collector no longer contact them by email. If this request is made, the debt collector must comply. Therefore, while debt collectors in Delaware cannot contact a consumer by email without permission, there are a few exceptions that allow them to do so. It is important for consumers to be aware of their rights and to contact a lawyer if they have any questions about the Consumer Debt Defense Law in Delaware.

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