What if I receive a collection notice in a language other than English?

If you receive a collection notice in a language other than English, you have certain rights under New Mexico collection defense law. According to the law, collection agencies must provide the same information in a language other than English as they would in English to ensure full disclosure of all debt-related information. You may also be able to request that a certified interpreter or translator be present during communications between you and the collection agency. In order to get the most accurate information, it is important to understand the contents of the collection notice fully. You can ask someone else to read and explain the collection notice to you in a language you understand. It is also important to keep in mind that the collection agency must provide the notice in the language you specified. If a collection agency fails to provide the notice in the language you specified, you can file a complaint with the New Mexico State Regulation and Licensing Department. They will investigate and if it is found that the collection agency did not comply with the law, they can receive a penalty. It is important to be aware of your rights in New Mexico concerning collection notices in a language other than English. If you have received a collection notice in a language other than English, you should make sure you understand the notice fully and contact the New Mexico State Regulation and Licensing Department if you have any questions or concerns.

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