What is the responsibility of a debt collector with regards to debt collection and accuracy of information?

In Washington, debt collectors have a responsibility to act within the confines of Collection Defense Law when collecting debt. Along with abiding by rules for debt collection, accuracy of the information provided by collectors must be verified and held to a standard to protect consumers. Debt collectors must accurately represent the debt held by a consumer when collecting. This means that the amount owed and other details regarding the debt must be communicated accurately and in a timely manner. Debt collectors are also required by law to provide the consumer with written notice of the debt within five days of initial contact. This notification is required to fully detail the debt in question, including the amount owed, the name of the creditor, and any applicable terms and conditions. Furthermore, information shared with debt collectors may not be included on a consumer’s credit report without the consumer’s approval. This prevents debt collectors from making false claims or wrongfully attempting to report the debt. Violation of this law can result in a consumer’s right to a lawsuit. It is the responsibility of debt collectors in Washington to be sure that all communication regarding a debt is accurate, timely, and within the boundaries of the law. This responsibility is necessary to protect consumers from potential misunderstanding and misinformation. Any violations should be reported to the proper government agency for investigation and potential litigation.

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What is the responsibility of a debt collector with regards to debt collection and accuracy of information?

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