What are the elements of a consumer fraud claim?

A consumer fraud claim in North Carolina requires that several elements be established in order to be successful. First, the plaintiff must show that the defendant made a false statement regarding a product or service that was either known to be false or was made without the knowledge that it was false. This statement could be made in the form of a written or oral promise, advertisement, or even a mere suggestion. Second, the plaintiff must prove that the defendant’s statement was made deliberately and in bad faith. This means that the defendant was aware that the statement was false or did not care to attempt to verify its truth. Third, the plaintiff must show that the statement was made in order to induce the plaintiff to act, and the plaintiff must have been reasonable in relying on the false statement. Finally, the plaintiff must prove that he or she suffered damages as a result of the false statement. These damages could include financial losses, wasted time, or any other associated losses resulting from the defendant’s fraud. In sum, a successful consumer fraud claim in North Carolina requires the plaintiff to prove that the defendant made a false statement, intended to deceive the plaintiff, resulted in the plaintiff’s reliance on the statement, and caused the plaintiff to suffer damages.

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