What is the role of the Consumer Protection Division of the Attorney General’s Office?

The role of the Consumer Protection Division of the Attorney General’s Office in Illinois is to protect consumers from fraudulent and deceptive business practices. This division investigates complaints from consumers and, if necessary, takes legal action against businesses that have broken the law. The Consumer Protection Division works to protect individuals and small businesses from illegal activities, such as false advertising and deceptive sales practices. It also helps inform consumers about their rights and responsibilities when it comes to purchases. The division works to ensure that businesses comply with consumer protection laws and that consumers get a fair deal. The Consumer Protection Division has a variety of resources available to help protect consumers in Illinois. These include an online complaint form, a consumer hotline, and the Illinois Attorney General’s Consumer Rights Handbook. The Division also provides legal advice and assistance, and can help resolve disputes between consumers and businesses. The Consumer Protection Division also works to educate businesses on how to comply with consumer protection laws. It provides information on laws and regulations, and offers free training seminars to help businesses stay up to date on consumer protection regulations. In Illinois, the Consumer Protection Division of the Attorney General’s Office is responsible for protecting consumers from fraudulent and deceptive business practices. The Division provides information and resources to help consumers and businesses understand their rights and obligations, as well as to help businesses comply with consumer protection laws.

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