How do I report consumer fraud to the Better Business Bureau (BBB)?

If you believe you have been a victim of consumer fraud in Washington, the best thing to do is to report it to the Better Business Bureau (BBB). The BBB is a non-profit consumer education, dispute resolution, and complaint reporting service that helps protect consumers and businesses. The first step to reporting consumer fraud to the BBB is to create a business review profile. This gives you access to a consumer complaint form. Fill out the online form and submit it. Be sure to include details such as the company name, the type of product or service purchased, the cost, a description of the problem, and the names of any associated parties. You can also report consumer fraud directly to the BBB by phone. Call 1-800-856-2417 to be connected to the nearest local BBB. A customer service representative will take your complaint and will forward it to the appropriate BBB office. The BBB will investigate your complaint, contact the company in question, and work with you to resolve the dispute. The BBB also keeps a database of businesses with complaints and may be able to offer advice to help you resolve the issue. The BBB is an invaluable resource for consumers who feel they have been victims of consumer fraud. Reporting your problem to the BBB can help protect you and others from potential fraud.

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