What is the process for filing a complaint against a debt collector?

In Hawaii, any individual who has experienced consumer fraud by a debt collector can file a complaint. The process is as follows: 1. Gather relevant information to support your claim. Documentary evidence such as written contracts, bills, letters, and emails may help to strengthen your case. 2. Contact the debt collector regarding your concerns. Send them a letter or call them to explain the situation. 3. File a complaint with the Federal Trade Commission (FTC). This can be done online, by mail, or by phone. The FTC website has detailed instructions and a helpful consumer complaint form. 4. File a complaint with the Hawaii Department of Commerce and Consumer Affairs (DCCA). This department regulates business activities and serves to protect consumers. DCCA has a helpful consumer resources page with information on filing a complaint. 5. Contact a consumer protection attorney. A qualified attorney can help you navigate the legal system and file a lawsuit against the debt collector. The civil justice system is in place to help protect people from consumer fraud. It is important to familiarize yourself with the process so that you can take the necessary steps to protect your rights.

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What is the process for filing a complaint against a debt collector?

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