What is the Telephone Consumer Protection Act (TCPA)?

The Telephone Consumer Protection Act (TCPA) is a federal law that was passed by Congress in 1991. It is intended to protect consumers from unwanted and unsolicited calls, texts, and faxes from Telemarketers. The TCPA also authorizes the Federal Communications Commission (FCC) to issue regulations to protect consumers from solicitation calls that use automated telephone equipment, such as robocalls. In Oklahoma, the Attorney General is responsible for enforcing the TCPA. They investigate consumer complaints and prosecute violations of the law. Consumers who believe they have been the victim of a telephone solicitation call may file a complaint with the Attorney General’s office or with the FCC. The TCPA also regulates the use of prerecorded messages, unsolicited faxes, and text messages. It requires Telemarketers to get permission from consumers before calling them and provides that consumers have a right to opt out of receiving future telephone calls. The law also places restrictions on how and when Telemarketers may contact consumers. Overall, the TCPA sets out to protect consumers from unwanted and unsolicited calls, texts, and faxes from Telemarketers. In Oklahoma, the Attorney General is responsible for enforcing the law and consumers can file a complaint with the Attorney General’s office or with the FCC if they believe that they have been the victim of a TCPA violation.

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What is the Telephone Consumer Protection Act (TCPA)?

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