What is the Telephone Consumer Protection Act (TCPA)?

The Telephone Consumer Protection Act (TCPA) is a federal consumer protection law that governs the use of telemarketing and automated calls in the United States. The law was established in 1991 to protect consumers from unwanted telephone solicitations, reduce the number of fraudulent or harassing calls, and otherwise regulate the telemarketing industry. In Texas, the TCPA imposes a variety of restrictions on telemarketers. For example, telemarketers are required to provide written disclosures informing consumers of their rights, and to obtain express written consent from consumers before making automated calls. The TCPA also limits the time a telemarketer may call a consumer to the hours between 8 AM and 9 PM, and it prohibits telemarketers from calling numbers on the federal Do Not Call registry. In addition, the TCPA provides consumers with specific remedies in the event of a violation. For example, if a telemarketer violates the law, the consumer is entitled to receive damages of $500-$1,500 per violation. This provision is intended to ensure that consumers are adequately compensated for any violations of their rights. Finally, the TCPA limits the types of automated calls that may be made, and provides consumers with the right to opt out of them by providing notice to the telemarketer. This provision is intended to protect consumers from receiving unsolicited calls that they do not wish to receive. The TCPA is an important law that protects consumer rights in Texas, and it should be taken seriously by telemarketing businesses in the state. Consumers should also become familiar with their rights under this law, and take steps to protect themselves if they believe their rights are being violated.

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What is the Telephone Consumer Protection Act (TCPA)?

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