What are the rules for telemarketers under the Telephone Consumer Protection Act (TCPA)?
Under the Telephone Consumer Protection Act (TCPA) in Alaska, telemarketers must abide by several rules in order to legally conduct business. First, all telemarketers must provide a valid phone number and name to the caller, and must state the company they are representing before initiating a sales pitch. Second, telemarketers must also provide any information regarding any goods or services they are offering. This includes the costs of any goods or services, any warranties, and any other information that is necessary for the customer to make an informed purchasing decision. Third, telemarketers must not call residential numbers before 8:00 a.m. or after 9:00 p.m. Fourth, telemarketers also must not use any automated dialing systems. This includes prerecorded messages or autodialers. And finally, telemarketers must honor any requests from consumers not to contact them. Consumers can specifically request to be placed on the “do not call” list, which telemarketers must comply with. If a telemarketer fails to adhere to the rules described under the TCPA in Alaska, they can be subject to civil action, including damages up to $500 for each violation.
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