What are the rules for telemarketers under the Telephone Consumer Protection Act (TCPA)?
The Telephone Consumer Protection Act (TCPA) was put in place in Delaware to protect consumers from unwanted telemarketing calls. Under this act, telemarketers are prohibited from making calls to residential or personal cell phones using any automatic dialing system or an artificial or prerecorded voice without prior express consent. Telemarketers are also not allowed to make calls to anyone who has included their phone number on the National Do Not Call Registry. The Registry is a list of consumers who have indicated they do not want to receive telemarketing calls. The TCPA also requires that telemarketers identify themselves and provide specific information when they call. This includes identifying the purpose of the call, their name, the name of the person or entity they represent, and a telephone number or address that the consumer can use to contact the telemarketer. If telemarketers fail to adhere to these requirements, they may be subject to monetary damages. Finally, the TCPA prohibits telemarketers from calling consumers before 8:00 a.m. or after 9:00 p.m. local time, regardless of whether they have permission to call. In short, the telephone consumer protection act in Delaware protects consumers from unwanted telemarketing calls by placing limits on when telemarketers can call and what information they must disclose when doing so. Telemarketers must also refrain from calling anyone on the National Do Not Call Registry. Failure to comply with these rules may result in the telemarketer being subjected to monetary damages.
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