What are the rules for telemarketers under the Telephone Consumer Protection Act (TCPA)?
In Washington, the Telephone Consumer Protection Act (TCPA) is the federal law that protects consumers from unwanted telemarketing and automated calls. According to this law, telemarketers must follow certain rules when making calls. First, telemarketers must obtain prior written consent from the consumer before making a call, unless the call is made for an emergency purpose. Second, telemarketers must provide a clear and conspicuous disclosure of their identity and the purpose of their call at the beginning of each call. Third, automated calls are prohibited unless the consumer has consented. Fourth, telemarketers are not allowed to make calls before 8 am or after 9 pm. Fifth, telemarketers must honor any request from a consumer to not receive any further calls. Finally, the TCPA also protects consumers from unwanted text messages, faxes, and emails. Telemarketers must obtain written consent from the consumer before sending any of these types of messages. This law helps to protect consumers from unwanted calls and messages, and telemarketers must abide by these rules or risk facing legal action.
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