What is considered an unfair practice under consumer fraud law?
Under Delaware consumer fraud law, certain practices are considered unfair to consumers. Unfair practices are those that have the potential to deceive or mislead consumers, or which can give an advantage to sellers or providers of goods and services. One of the most common unfair practices under consumer fraud law is false or misleading advertising. This includes ads that contain false claims or misleading information about a product or service. It also includes ads that create unjustified expectations or make false promises about the product’s performance or results. Another type of unfair practice is failing to provide all relevant information to consumers. This includes not providing the full terms and conditions of a sale, or providing inadequate or incomplete product disclosures. In addition, deceptive billing practices are considered an unfair practice. This includes sending consumers bills for goods or services they never requested or received, or billing for products or services at prices higher than what was disclosed or promised. Finally, businesses are not allowed to use unfair tactics to pressure consumers to purchase their goods or services. Examples of these tactics include threatening to withhold service if a customer does not purchase a product or service, or making false or misleading statements about the quality of their goods or services. In Delaware, it is illegal to commit any of the above mentioned unfair practices, and offenders may be required to pay restitution and fines, and may also face other penalties as determined by the court.
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