Are there any laws concerning internet service providers and their responsibilities?

Yes, there are laws concerning internet service providers and their responsibilities in California. According to California Public Utilities Code Sections 840-848, internet service providers must comply with several general requirements. Specifically, any internet provider must provide reliable and accessible services to its customers and must exercise reasonable care and skill when providing internet services. Internet service providers are obligated to protect customer data and must take measures to ensure customers’ private information remains confidential. Furthermore, ISPs must also remain transparent with the services they provide and must disclose any additional fees customers may incur when using the services. In addition to these requirements, internet service providers must also take steps to protect customers from fraudulent charges and must take measures to protect users from illegal activities or content while on their network. ISPs are also responsible for informing customers of any known security risks and must provide customers with the appropriate tools to safely access the internet. Finally, internet service providers must also comply with any relevant consumer protection laws, including those related to deceptive advertising or billing practices.

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Are there any laws concerning internet service providers and their responsibilities?

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