What is the dispute resolution process of the American Arbitration Association?

The American Arbitration Association (AAA) is a not-for-profit organization focused on resolving disputes through negotiation and arbitration. In North Carolina, and throughout the United States, the AAA provides an impartial dispute resolution service for construction-related matters. The AAA outlines a three-stage process of dispute resolution. The first stage is negotiation, which allows the parties to attempt to work out the problem themselves under the guidance of a AAA-appointed mediator. If the parties are unable to come to a resolution, the second stage is arbitration. This process requires the disputing parties to present their cases to a panel of arbitrators, who then make a binding decision for both parties. Finally, the third stage is the review of the arbitration decision. This allows either party to seek an independent review of the arbitrator’s decision. Because of its decades of experience in providing dispute resolution services, the AAA has an established set of rules and procedures in place to ensure the fairness of the process. AAA arbitrators follow applicable statutes and regulations, while also considering the normal practices and customs of the construction industry. The AAA dispute resolution process is a viable option for resolving construction-related disputes in North Carolina in an efficient, effective and fair manner. By working with the AAA, parties can ensure that their dispute is handled thoroughly and fairly.

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What is the dispute resolution process of the American Arbitration Association?

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