What are the consumer rights under the law?

Consumer rights are the basic rights all individuals have when engaging in commerce. In Delaware, those rights are protected by the Consumer Protection Act, which provides legal remedies for consumers who suffer losses due to unfair, deceptive, or unlawful acts. These consumer rights are broken into three major categories, which include the right to information, the right to choose, and the right to safety. The right to information grants consumers the ability to access accurate and meaningful information about goods and services before making purchasing decisions. This includes things like knowing the actual cost of goods, having access to complete information about a product, or understanding the terms and conditions of a contract. The right to choose protects a consumer’s ability to select products or services based on their individual preferences and needs. This includes the right to choose among different suppliers and products, as well as the right to receive fair, price, and quality for the item they purchase. Lastly, the right to safety gives consumers the right to receive goods and services that are safe and of acceptable quality. This includes protection against malfunctioning, dangerous, or contaminated goods, as well as the right to return a defective product that fails to meet accepted standards. The Consumer Protection Act also requires businesses to provide consumers with remedies such as refunds, credits, or replacements when appropriate. In short, the Delaware Consumer Protection Act provides consumers with three core rights: the right to information, the right to choose, and the right to safety. These consumer rights are designed to protect individuals from unscrupulous and unfair business practices so they can make informed decisions when engaging in commerce.

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