What rights do consumers have when it comes to returns?

In Colorado, consumers have the right to return a product for any reason within a certain period of time. Generally, this is 14 days from the date of purchase, but some retailers may advertise different return policies. Additionally, many stores will provide refunds or exchanges on products that are defective or incorrect. When returning a product, consumers must have a proof of purchase, such as a receipt, to receive a refund. If a customer does not have a receipt, the store may still provide a refund or exchange, but the amount returned may be subject to store policies. Additionally, some stores may offer a store credit for returns without a receipt. Consumers also have the right to receive a refund for services if the service was not provided as promised. For example, if a customer orders a product online and it arrives late or damaged, they have the right to receive a full or partial refund. Finally, consumers have the right to cancel a purchase agreement if the seller does not deliver the goods or services as promised. In this case, the consumer can receive a full or partial refund, depending on the situation.

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What rights do consumers have when it comes to returns?

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