What rights do consumers have when it comes to returns?

In South Carolina, consumers have certain rights when it comes to returns. The South Carolina consumer protection act provides consumers with a right to a refund or exchange when they purchase goods that do not meet the standards legally expected from the seller. For instance, if a consumer buys a product that is not of merchantable quality, then they can ask for a refund or exchange. The seller must also clearly show the return and exchange policy before the consumer makes a purchase. In addition, if a product does not meet the buyer’s expectations, they may be entitled to a refund. This includes products that are damaged, defective, or not fit for their intended purpose. Consumers are also allowed to return products if they are not happy with their purchase, as long as the seller has not specifically stated that they do not accept returns. If a consumer has been misled or deceived when making a purchase, they also have the right to return the goods and seek compensation. If a consumer has any questions or concerns regarding their rights when it comes to returns, they can seek assistance from the South Carolina Attorney General’s Office. They are available to provide assistance and help resolve any disputes between the seller and the consumer.

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