How do consumer laws protect against discrimination?
Consumer laws in Illinois protect consumers from discrimination in several ways. The Illinois Human Rights Act makes it illegal for employers, public entities, businesses, and other establishments to discriminate based on an individual’s race, color, religion, sex, national origin, ancestry, age, physical or mental disability, military status, sexual orientation, marital status, order of protection status, and unfavorable discharge from military service. The Consumer Fraud and Deceptive Business Practices Act also makes it illegal for businesses to discriminate or mislead consumers in selling goods or services. The law prohibits false or deceptive advertising, bait-and-switch scams, and other fraudulent practices. Furthermore, the Illinois Consumer Protection Act prohibits discriminatory pricing, including discounts or surcharges based on personal characteristics such as race, religion, and sex. The law also forbids businesses from offering different prices, services, or terms on the basis of a consumer’s national origin, race, color, religion, sex, marital status, physical or mental disability, age, sexual orientation, order of protection status, military status, and unfavorable discharge from military service. In addition, the Illinois Equal Credit Opportunity Act makes it illegal for a lender or other creditor to discriminate against consumers based on their gender, race, or other personal characteristics. The law also forbids creditors from basing a credit decision on irrelevant factors such as age or marital status. Overall, Illinois’ consumer laws are in place to protect consumers from discrimination in the marketplace. These laws ensure that all consumers have access to the same goods, services, and terms regardless of their personal characteristics.
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