What consumer rights do I have when it comes to internet purchases?

When making internet purchases in Arkansas, there are a few consumer rights to be aware of. First, you have the right to receive a full refund if you are unhappy with your purchase. You must contact the seller within 14 days of receipt of the product and you must return it within 30 days. You also have the right to cancel an internet purchase if the item is substantially different from the description provided or the item isn’t received within 30 days of the original purchase date. You must contact the seller to inform them of the issue, verify your identity and provide information about the item. When making an internet purchase, you also have the right to a safe and secure transaction. Under Arkansas law, the seller must ensure that your private information is kept confidential and the payment methods accepted must be secure. The Arkansas Attorney General also offers a free online consumer complaint system, where you can report any issues you may have encountered with an internet purchase or online transaction. This resource is designed to help make sure that Arkansas consumers are treated fairly in their online activities. Overall, Arkansas provides consumer rights with regards to internet purchases that are designed to keep you safe and secure when shopping online. It is important to know your rights and to take any necessary steps if you experience any issues with your purchase.

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