What consumer rights do I have when it comes to warranties?
When it comes to warranties in the state of Texas, consumers have certain rights. A warranty is a promise from a seller that a product will work as it is expected to. This promise can be expressed, in writing, or it can be implied by state law. In Texas, consumers have the right to receive express written warranties on any purchase of goods over $50. This warranty must be given to the buyer before they purchase the product, and it must be in plain language. The warranty must include how long the product will last, what defects will be covered, and what the seller will do if the product does not work as expected. Consumers in Texas may also have the right to implied warranties, even if the seller does not provide one. An implied warranty of merchantability means that a product should work as it should without any major defects. An implied warranty of fitness for a particular purpose means that a seller must sell a product suitable for a buyer’s needs. These implied warranties apply to any purchase in Texas. Finally, Texas consumers have the right to file a claim for breach of warranty if the product does not work as it should or as promised in the warranty. The consumer must notify the seller and give them the opportunity to repair or replace the product before filing a claim. Consumers who win a claim may be entitled to a repair or replacement of the product, a refund, or other damages.
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