What consumer protections do I have when purchasing goods online?

When purchasing goods online in Arizona, you have certain consumer protections provided by the state’s consumer law. These protections cover the purchase of goods and services online and in other forms of electronic commerce. When you buy goods online, you have the right to expect that goods are of acceptable quality. The goods must be fit for the purpose for which they were purchased and must match any description given in the advertisement or in the terms and conditions of sale. This applies to both physical goods and digital downloads. You are also protected against any deceptive practices when purchasing goods online. Under Arizona’s laws, sellers are not allowed to mislead consumers with false or deceptive advertisement or representations. Any terms and conditions of sale must be clear and easy to understand. It is also important to remember that you are entitled to a refund, repair, or replacement for faulty or defective goods when you buy online. If the seller does not provide these options, you have the right to seek a remedy from Arizona’s consumer law. You also have the right to cancel your purchase of goods online, as long as the seller is notified within 14 days of receipt of the goods. If the goods have already been shipped, you can also expect to be reimbursed for the cost of shipping the item back. By understanding these consumer protections when you purchase goods online, you can be sure that your online shopping experience is as safe and secure as possible.

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What consumer protections do I have when purchasing goods online?

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