What consumer protections do I have when purchasing goods online?

When purchasing goods online in Nebraska, you are protected under the Nebraska Consumer Protection Act. This act requires that all online merchants provide accurate, honest and up-to-date information about pricing, returns/refunds, and terms and conditions of any sale. Merchants must also clearly identify their contact information, including phone numbers, emails, and physical addresses. In addition, buyers must be provided with a full and understandable description of the product or service they are purchasing, as well as any warranties or guarantees that are included. If a warranty or guarantee is included, the buyer must be told exactly what it covers. This information must be clearly stated and easily accessible at all times. Nebraska also requires all online merchants to offer buyers a right to return the product or cancel the service within a certain amount of time. The return policy must be clearly stated, and must include instructions on how returns are to be made, as well as a contact number to notify the merchant in the event of an issue. Finally, purchasers must be protected against false or deceptive advertising. All online merchants must provide accurate and up-to-date information about the product or service they are selling, pricing, and terms and conditions of any sale. If any false or misleading information is provided, the buyer is entitled to a full refund. In summary, when purchasing goods online in Nebraska, buyers are protected by the Nebraska Consumer Protection Act, which provides them with a right to return the product/service, accurate product information, and protection against deceptive advertising.

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What consumer protections do I have when purchasing goods online?

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