What consumer protections do I have when purchasing goods online?
When purchasing goods online in South Carolina, consumers are protected by the state’s laws and regulations. Generally, any purchase made online needs to be in writing and have a record of the payment. The state prohibits any act of fraud, which includes false or misleading advertising. This includes false information about the quality of the product, the price, or other important details. Furthermore, all goods should be of a reasonable quality for the price they are sold at. Consumers are also protected against any faulty or defective goods. South Carolina requires that all goods sold are fit for the purpose they are intended for. Additionally, if goods are not as advertised, then the buyer may return them and in some cases receive a refund. Consumers in South Carolina also have the right to cancel online purchases under certain circumstances within a given period of time. This generally applies to digital goods, such as ebook purchases, as well as certain services. Cancellations must be done in writing, and any fees or charges associated with the transaction must also be reimbursed. In any case, consumers must ensure that they are purchasing from a reputable seller with a good return policy. If there is any dispute, they can contact the South Carolina Department of Consumer Affairs for further assistance.
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