What consumer rights do I have when it comes to debt collection?

In Colorado, consumers have rights when it comes to debt collection. The state has laws in place to protect consumers from unfair debt collection practices. First and foremost, debt collectors must adhere to the law that bans them from acting in a harassing or oppressive manner. This means that debt collectors are not allowed to use threats or violence, make verbal or written statements that are false or misrepresentation, or otherwise do anything that could be considered as intimidating, unpleasant, or offensive. Furthermore, consumers can dispute any debt that is in question, and the debt collector must provide proof of the liability if requested. Debt collectors must also cease any further contact if a consumer requests it, and must also refrain from discussing the debt with any third parties outside of the collection process. Additionally, consumers may be able to negotiate a debt settlement that is significantly reduced and make a single lump-sum payment to resolve the debt. It is important for consumers to understand their rights, as understanding the law may be beneficial in preventing debt collectors from overstepping their bounds. If a debt collector does violate the law, consumers can file a complaint with the Consumer Financial Protection Bureau or the Colorado Attorney General’s Office. Both entities can investigate and take legal action against any rogue debt collectors.

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What consumer rights do I have when it comes to debt collection?

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