Are there consumer protections in place for online ticket purchases?

Yes, there are consumer protections in place for online ticket purchases in Hawaii. The Hawaii Consumer Protection Code provides an array of protections designed to ensure fair and honest dealing between consumers and businesses. These protections include rules that businesses must follow when selling tickets online and requirements to disclose the full terms and conditions of a ticket purchase. For instance, businesses must fully disclose all fees or other additional charges associated with a ticket purchase, such as processing or service fees. Additionally, all businesses must provide a refund or exchange process for tickets that cannot be used due to cancellation or a change in the event’s date or location. The Hawaii Consumer Protection Code requires that businesses must also clearly indicate the seating availability for an event, and must give consumers a full disclosure of the exact location of their seats prior to a purchase. Finally, businesses must provide a clear and concise description of any restrictions on the use of a ticket, such as expiration dates, age limits, and the consequences for breaching these restrictions. Overall, the Hawaii Consumer Protection Code offers a wide range of protections for consumers when making online ticket purchases. By understanding the law and familiarizing yourself with the rules, you can be assured that you are getting the most out of your online ticket purchases.

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