Are there consumer protections in place for international purchases?
Yes, there are consumer protections in place for international purchases in Hawaii. The Hawaii Department of Commerce and Consumer Affairs Office of Consumer Protection (OCP) provides a detailed list of consumer rights for individuals buying goods or services from international sellers or businesses located outside of Hawaii. Under the Consumer Protection Law, any agreement that falls under the jurisdiction of the Hawaii OCP must guarantee the buyer certain rights. For international purchases, the OCP must be notified of any issues pertaining to unfair or deceptive acts or practices. Any international purchase agreement must provide information such as how to agree on a return or exchange policy, as well as a statement regarding the resolution of any disputes. In addition to the above, the OCP also requires that any international purchase agreement contain a statement regarding warranties and contact information for customer service. The agreement must also provide information about how to cancel the purchase if the buyer decides they do not want the goods or services. Finally, the agreement must include a provision protecting the buyer from any undisclosed costs or fees. By adhering to these requirements, Hawaii consumers can be sure that their rights under the Consumer Protection Law are being upheld when making international purchases.
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