What consumer rights do I have when it comes to hazardous products or services?
Every consumer in Illinois has the right to safe products and services. This means that hazardous products and services must meet certain standards to protect customers from danger. For example, if you are buying a product like a hair dryer, it must be tested and certified to meet safety standards. If it does not meet those safety standards, it cannot be sold. The same goes for services like auto repair. Unsafe cars must be fixed in accordance to safety regulations or they must not be sold as fit for use. When you are trying to purchase a product or service that may be hazardous, you should look for labels or certifications that ensure it has been tested for safety. Additionally, you should read reviews or look to Consumer Reports to ensure that the product is safe to buy. You also have the right to contact the manufacturer or service provider if the product proves to be dangerous or does not meet safety standards. Many companies are legally obligated to provide a refund or replacement for a hazardous product. You may also have the right to sue a company if their hazardous product or service caused injury, or if the product or service had known safety risks. If you feel that you have been subject to a dangerous product or service, it is important to contact a lawyer and discuss your legal rights.
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