Are there consumer protections in place for professional services?

Yes, there are consumer protections in place for professional services in Nebraska. These consumer protections are governed by the Uniform Consumer Sales Practices Act. This act applies to the sales of professional services, such as legal, accounting, and medical services, and provides consumers with certain rights and protections. For example, under this act businesses are prohibited from engaging in deceptive or unconscionable acts or practices. This includes a wide range of activities such as misrepresentations about services, bait and switch tactics, or failing to disclose material facts about the services being offered. The act also requires that professional service providers make certain disclosures before entering into a service contract with consumers. These disclosures must include information regarding the provider’s fees, the length of the service contract, and any potential cancellation charges. Additionally, the provider must provide consumers with a written statement describing the services provided and how they will be performed. Lastly, the act also prohibits businesses from utilizing unfair collection practices, meaning that business cannot use threats or abuse to collect payment from consumers. Professional service providers must also provide consumers with all account information upon request. Should a consumer feel that their rights have been violated under the Uniform Consumer Sales Practices Act, they can file a formal complaint with the Nebraska Department of Justice or with a private attorney.

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