What consumer rights do I have when it comes to online subscription services?
Residents of Florida have certain rights when subscribing to online services. Under the Florida Consumer Protection Statute, consumers have the right to cancel subscription services, including online services. This right extends to any services or contracts with an initial duration of more than one year. Consumers must provide written notice of cancellation at least 20 days prior to the effective date of the cancellation. In addition, consumers have the right to receive full refunds for services they did not receive or that they were not satisfied with. For example, if a consumer buys an app or subscription that does not work as advertised or promised, they have the right to receive a refund or cancellation of the service. Florida law also protects consumers when it comes to auto-renewal contracts. Companies are not allowed to automatically renew a subscription (or other service) unless they clearly alert consumers and provide them with the option to opt-out. Companies must also provide a way to cancel the agreement prior to the renewal period. Finally, companies must also provide customers with an itemized list of the services they are paying for and any additional fees. This allows the consumer to make an informed decision prior to signing up for the service. Overall, it is important for consumers to be aware of their rights when it comes to online subscription services, and to exercise caution when signing up for any services. As long as consumers are aware of their rights, they can make sure they are protected when signing up for any services.
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