What consumer rights do I have when it comes to prepaid cards?

In Arkansas, consumers have certain rights when it comes to prepaid cards. According to the Arkansas Attorney General, consumers have the right to receive a full refund for any prepaid card if the card is not activated within 90 days of purchase. Additionally, consumers have the right to receive a refund within 60 days of purchase if the card cannot be activated. Consumers also have the right to receive a monthly statement detailing their balance and all transactions related to the card. The statement should include the date, names, and amount of the transactions, as well as any fees charged. Consumers have the right to dispute any fees that were charged incorrectly or that they did not authorize. Consumers also have the right to access their balance and transaction information at no charge. Finally, Arkansas consumers have the right to receive a free replacement card if the original card is lost, stolen, or damaged. These rights are in place to help ensure that consumers are protected when they purchase prepaid cards and use them for their transactions. It is important for consumers to understand their rights so that they can protect themselves and make sure they are not being taken advantage of.

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