What consumer rights do I have when dealing with debt settlement companies?
When dealing with debt settlement companies in Colorado, consumers have a number of rights that protect them. One of the most important rights is the right to be notified of any fees or charges that the debt settlement company may charge. This includes a detailed list of all fees and charges, such as legal fees, and must be received in writing. Consumers also have the right to be provided with a written contract that includes all terms and conditions related to the services provided by the debt settlement company. This contract should also outline the process by which the debt settlement company will resolve the debt. Consumers also have the right to cancel any contracts with debt settlement companies within three days of signing. During this three-day period, consumers can choose to opt out of the agreement if they feel that the terms are not satisfactory. Finally, consumers have the right to dispute any charges or fees made by the debt settlement company. If charges or fees seem to be excessive, or have not been previously agreed upon, the consumer can dispute them and the debt settlement company must provide proof that the charges are accurate. By understanding their rights and being aware of any fees that may be charged by debt settlement companies, consumers in Colorado can ensure that they are getting the best possible deal.
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