What consumer rights do I have when dealing with debt settlement companies?
In Kansas, consumers have certain rights when it comes to dealing with debt settlement companies. These rights are outlined in the Kansas Consumer Protection Act. Firstly, consumers have the right to receive clear, accurate, and honest information from the debt settlement company. They should be informed of all fees, cost, and any other applicable charges associated with the service provided. The debt settlement company must also truthfully explain any risks associated with the services. Secondly, consumers have the right to dispute any fees or charges made by the debt settlement company. If a consumer disputes any charges, the company must investigate the claim and provide a resolution within a reasonable time frame. If the consumer is not satisfied with the resolution, they can file a complaint with the Kansas Attorney General’s office. Finally, consumers have the right to cancel a contract with a debt settlement company at any time without paying a penalty fee. The company must clearly state this right to the consumer before they sign the contract. By understanding their rights under the Kansas Consumer Protection Act, consumers can confidently deal with debt settlement companies and protect themselves from unfair practices.
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